Human Connection Keynote Speaker
Every Conversation Counts: Building Meaningful Relationships in our Changed World of Work
Meet Your Motivational Keynote Speaker
Drawing from almost two decades of broadcast interviewing experience, Riaz shares powerful stories and lessons learned from some of the world’s most fascinating minds.
He reveals the five habits of human connection that build extraordinary relationships in an increasingly isolated world—reinventing ourselves, our brand, and our purpose.
CLIENTS INCLUDE
KEYNOTE ONE
HUMAN CONNECTION
& LEADERSHIP
EVERY CONVERSATION COUNTS
Building Extraordinary Relationships in a Changed World
EVERY
CONVERSATION
COUNTS
Long before the era of ‘quiet quitting,’ loneliness was a social epidemic in our society. In an age of polarization, disconnection, and shallow substitutes for real relationships, every leader needs to know how to build and maintain meaningful relationships with clients and teams alike in our hybrid reality.
DRAWING FROM RIAZ’S YEARS OF EXPERIENCE INTERVIEWING ESTABLISHED LEADERS IN BUSINESS, ENTERTAINMENT, AND INNOVATION, AUDIENCES WILL GAIN THE FOLLOWING INSIGHTS:
✔ Spark real, authentic conversations to make meaningful connections, personally and professionally
✔ Earn trust and build inclusive cultures, as you listen without distraction and make your small talk bigger
✔ De-escalate conflict and collaborate effectively by leading with assertive empathy
✔ Craft and tell compelling stories that will motivate your audience to take action
✔ Explore the questions that create breakthrough moments in any conversation
KEYNOTE TWO
SALES
Relationships First
How to Use Authentic Connection to Grow Sales
RELATIONSHIPS
FIRST
It’s no wonder that sales often get a bad rap. In a world of dwindling authentic connections, it’s easy to see sales as the least authentic interaction of all. But this doesn’t have to be the case.
BY TRANSFORMING THE WAY THEY AND THEIR TEAMS INTERACT WITH CUSTOMERS, SALES LEADERS CAN FORGE MORE HUMAN CONNECTIONS THAT LEAD TO DRAMATICALLY IMPROVED SALES AND OUTCOMES.
✔ Spark real, authentic conversations to make meaningful connections, personally and professionally
✔ Earn trust and build inclusive cultures, as you listen without distraction and make your small talk bigger
✔ De-escalate conflict and collaborate effectively by leading with assertive empathy
✔ Craft and tell compelling stories that will motivate your audience to take action
✔ Explore the questions that create breakthrough moments in any conversation
KEYNOTE THREE
CUSTOMER SERVICE
CONNECTION
KEYNOTE THREE: CUSTOMER SERVICE
HUMAN CONNECTION
Your Competitive Advantage in Customer Service
HUMAN
Customer service isn’t just about fixing problems. It’s about forging relationships with your customers that go beyond an initial transaction. Great products help launch companies. Great customer service sustains them for long-term success.
DISCOVER RIAZ’S SECRETS TO CUSTOMER SERVICE THAT FORGE LASTING PASSION, AND ENGAGEMENT WITH YOUR BRAND.
✔ Discover how every customer interaction is an opportunity for connection
✔ Teach customer service leaders how to listen without distraction, banish directionless small talk, and more
✔ De-escalate customer conflict and drive effective collaborations
✔ Lead with assertive empathy in every customer service exchange
KEYNOTE ADD-ON:
The Connected Leader Workshop
This workshop is an immersive 75-minute experience giving leaders and teams permission to get connected in a safe space.
Drawing from the communication tools delivered in the keynote, attendees are given prompts to practice empathetic curiosity, active listening and are inspired to get vulnerable, as they discover who their teammates really are outside of work.
The reflections shared by audiences are inspiring, moving and ignite stronger collaborations that break through silos, allowing organizations to win as one unified team.
✔ Deepen workplace relationships with openness and vulnerability
✔ Learn key questions to ask to lead with empathetic curiosity
✔ Observe the non-verbals that convey the meaning behind personal messages
✔ Share personal discoveries, victories and breakthroughs by holding space for your peers
✔ Create an unforgettable team building experience that will inspire a more collaborative culture
Inspirational and motivational keynote speaker
If you are interested in booking Riaz for an upcoming live event, or collaborating on future television or podcast opportunities, please get in touch.
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