Mark Shapiro
EVERY CONVERSATION COUNTS: Managing Tough Conversations & The Toronto Blue Jays
Toronto Blue Jays President and CEO Mark Shapiro shares his conversation skills on how to build key relationships, manage and turn tough conversations into positive outcomes and the key to any negotiation. After 24 years with the Cleveland Indians, Mark Shapiro took on a new challenge as President and CEO of the Toronto Blue Jays.
00:54 - THE MOMENT SHAPIRO KNEW IT WAS TIME FOR CHANGE AS A LEADER
02:11 - HOW HE WENT FROM BEING A HISTORY STUDENT TO THE PRESIDENT OF TWO MLB FRANCHISES
03:18 - SHAPIRO'S TWO BIGGEST INFLUENCES AND WHAT THEY SAID TO INSPIRE HIM TO LEAD
05:48 - THE KEY QUESTION TO ASK WHEN DECIDING WHETHER TO HIRE SOMEONE
06:46 - HOW TO TURN TOUGH CONVERSATIONS INTO POSITIVE OUTCOMES
08:52 - THE ONE THING SHAPIRO ONCE BELIEVED ABOUT LEADERSHIP THAT IS NO LONGER TRUE
11:25 - THE KEY TO ANY SUCCESSFUL NEGOTIATION
12:55 - HOW TO CULTIVATE SELF-CONFIDENCE
14:56 - SHAPIRO’S GREATEST INSECURITY
16:05 - SHAPIRO’S MOST IMPORTANT CONVERSATION WITH THE TORONTO BLUE JAYS
16:50 - MOST IMPACTFUL CONVERSATION WITH FATHER RON SHAPIRO
19:13 - HOW TO MAKE EVERY CONVERSATION COUNT
About Mark Shapiro
Mark Shapiro is the President and CEO of the Toronto Blue Jays of Major League Baseball. He began his career as a baseball operations assistant with the Cleveland Indians, before working his way up to General Manager in 2001, then club president in 2011.
About Every Conversation Counts
If you had to describe the most important conversation of your life, what would it be?
Every Conversation Counts documents memorable conversations that some of the world’s most fascinating figures have engaged in to achieve success and more importantly, their true sense of purpose. Through interviews conducted by Television Host Riaz Meghji, this website will look at how a candid conversation can reinvent yourself, your brand and your business.
